Shipping and Returns

Shipping

At Limonecocco, we ensure your order arrives quickly and safely because we know how important it is to get your products as soon as possible.

  • Domestic Shipping (USA): All orders shipped within the United States have an estimated delivery time of 3 to 5 business days. We work with the best courier services to ensure your purchase arrives efficiently at your doorstep.

  • International Shipping: For orders outside the United States, the estimated delivery time is 7 to 15 business days, depending on the destination. Please note that some international shipments may experience delays due to customs processes or factors outside of our control.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the weight of your order.

  • We offer free shipping on orders over a specific amount (check our promotions section for details).

Track Your Order

You will receive a tracking number once your order has been shipped. You can track your package through the respective courier’s website.

Returns

At Limonecocco, we want you to be completely satisfied with your products. If for any reason you are not happy with your purchase, we offer a simple returns policy.

  • Return Period: You have 30 days from the date you received your order to return any item.

  • Return Conditions: Items must be in their original condition, unused, and with the original packaging (if applicable).

  • Return Process: To initiate a return, please contact us at our support email. We will provide you with instructions and a return shipping label.

  • Refunds: Once we receive and process your return, your refund will be issued to your original payment method. The refund processing time may vary between 5 and 10 business days.

Exceptions

  • Personalized products are not eligible for return, unless they are defective or damaged.

  • Special offer and clearance items are subject to special return conditions, which we will notify you of during the checkout process.